- Perform software configuration on stand-alone laptop, for development purposes.
- Provide support in diagnosing on software issues and troubleshooting activities.
- Document all processes in reference manuals for the purpose of training and guidance.
- Take user support requests and take measures to fulfill requests.
- Participate in the development of software applications
- Handle IT related documentation and make sure that all IT supplies are available
- Assist in gathering user requirements and developing appropriate reports for IT professionals
- Provide support in setting up end user training activities
Develop incident response procedures and assist with business intelligence development activities
Internship Duration: 6 Months
Monthly Allowance: RM 500