Business Operations & Support
-Understand the Products/Services and SOPs
-Use of Customized System: Ticketing, CRM, Control Panel
-Telephony Applications: soft phone
-Case Management
-Escalation and Follow Up of Issues
-Business Process Collaboration
-Customer Care: Outbound or Inbound call handling
-Report Preparation and presentation
Internship Duration: Min. 3 months
Monthly Allowance: > RM500
JOB IS EXPIRED.