Business Operations & Support (141 views)

Bukit Jalil, Kuala Lumpur

Business Operations & Support

-Understand the Products/Services and SOPs
-Use of Customized System: Ticketing, CRM, Control Panel
-Telephony Applications: soft phone
-Case Management
-Escalation and Follow Up of Issues
-Business Process Collaboration
-Customer Care: Outbound or Inbound call handling
-Report Preparation and presentation

Internship Duration: Min. 3 months

Monthly Allowance: > RM500

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